Office Hours/Scheduling

Our Mission is to Provide You with the Best Possible Orthodontic Care

At West Orthodontics, we are proud to offer orthodontic treatments for all ages, including clear braces, lingual braces, Invisalign, and more for our patients in the greater Medford, OR community. Dr. West, and his skilled team are trained to provide our patients with the highest quality orthodontic treatment plans and practices. We are available and ready to speak with you to answer any questions you may have in regards to our practice and location during the office hours we have provided below.

Our Medford Office Hours

We are happy to serve you and answer your questions during the following times:

Monday:  Wednesday: 8:00 a.m. – 5:00 p.m.
Thursday: 9:00 a.m. – 4:30 p.m.
Friday: 9:00a.m. - 2:00 p.m.

Late or Missed Appointments

For the convenience of our patients, we kindly ask that you do your best to arrive on time to your appointment. However, we understand that things do come up, so we leave you a 5-minute leeway period after your scheduled start time to arrive to your appointment. If you arrive more than 5 minutes late, you may need to reschedule or wait until we can fit you in at a later time without inconveniencing other patients.

If you know you will be arriving late to your appointment, please call our office so we can make sure to make arrangements to ensure that you will still receive the best orthodontic care possible. In the event that you need to miss your appointment and reschedule, we will do our best to accommodate you and offer you our first available time slot. Should a more convenient time become available, your name will be placed on our “short call” cancellation list.

Scheduling an Appointment with Your Medford Orthodontist

Between school, work, and after-school activities, we know life can be busy. We understand the importance of keeping your children in school and you at work, so we do our best to see as many patients as possible outside of school and work hours. For this reason, only short appointments are scheduled after these hours. Procedures that require longer appointments, such as the application of metal braces, clear braces, or Invisalign, will be scheduled earlier in the day. Once orthodontic treatment begins, you will typically see Dr. West every 6-8 weeks. At the end of each visit, we ask that you schedule your next appointment to ensure your orthodontic treatment remains on schedule.

If you would like more detailed information about our scheduling polices, or to simply make an appointment at our Medford, OR office, feel free to contact us! We look forward to seeing you soon!